Whose is that cheery voice you hear over the phone when you call us? Chances are, it's Nicky's.
Nicky handles client communications and manages our databases. She also assists David and Faye with our day-to-day operations: policy enquiries, claims queries, and pretty much anything else our clients need. Nicky gets a real buzz out of getting great results for clients. "The most rewarding part of my job is securing good outcomes," she says. "Nothing beats that."
Her other "job" is being a mum to two daughters. Her partner, like a lot of Cambridge folk, is a keen cyclist, so you'll often find her watching him in action at the Cambridge Avantidrome.